Candle Safety Information

Each of our candles comes with a handy HOW TO GUIDE for getting the most of our your soy candles. Below is some handy tips & questions we get asked about the safety of soy candles.

1. How should I store and care for my soy candles?
Store your soy candles in a cool dry place as soy wax can soften in temperatures over 25 degrees.  Avoid direct sunlight (this may yellow the wax - which fine purely atheistic). Don’t leave them unattended. Keep them out of the reach of children and pets. Always position candles on a flat and heat resistance surface.

2. Is there a recommended burn time for my soy candles?
Yes. The recommended burn time for all soy candles is no more than 4 hours at a time. 2 hours for our tin range.

3. What is a “first burn”?
A “first burn” is when you light a candle for the first time and burn it for a number of hours until a full soy wax pool has formed at the top of the candle. By doing this you will get a long even burn without creating tunnelling. Once this has happened, you are free to blow your soy candle out if desired.

4. What do I do when my soy candle is not burning evenly?
When more wax can melt than the flame can burn, this makes the wick black. This is called “mushrooming” and occurs with 100% cotton wicks or wooden wicks. Blow your soy candle out, trim the wick, and light it again for an even and efficient burn. Try not to let your wick cuttings fall into the wax pool.

5. What happens when my soy wax candle has bubbles?
It is normal to see bubbles occur in natural soy candles. The candle is not faulty and the burn time remains unaffected.

6. Should I burn soy candles all the way to the bottom of the jar?
While burning your soy candle, the ceramic or glass jar becomes very hot. If this continues all the way to the bottom of the jar, it may break. To prevent any safety issues, burn your soy candles to about 1cm from the bottom of the jar. 

7. How often should I trim the wick of my soy candles?
Trim your wick after every burn. Do not trim the wick too much as a short wick will create smoke and uneven burning. Approximately 5mm should prevent mushrooming.

8. How long should I wait before I can relight my soy candles?
Allow your candle to cool down before you relight it. This allows the wax pool to solidify and keep an even burn throughout the life of the soy candle.

9. How to wash your container once the whole candle has melted?
Soy wax is water soluble so you can wash our soy candle jars with hot soapy water. However, never pour your wax in the drains (the wax will solidify and clog your sink).